Your Prison Support Solution aims to be open everyday but if for some reason we're not available to support you, you can try one of the services listed below.
We know that finding the right support is important, especially if you need someone to talk to right now. We operate from 10 am to 10 pm, 365 days a year but if we're not available to support you or can't get to the phone and you can't wait until we are, you can use some of the other services or organisations listed below.
Please note none of these services or organisations are related to or affiliated with Prison Support Solution in any way.
Childline
Childline is there for anyone under the age of 19 in the UK with any issues they may be going through. Big or Small their trained counsellors are here to support you.
Talk to Childline by
Samaritans
They offer listening and support to communities in times of need, they are here 24 hours a day, 365 days a year.
Get support from Samaritans by
- Calling 116 123
- emailing jo@samaritans.org.co.uk
- Writing a letter
- Using the Self Help App
Shout
Shout 85258 is a free, confidential 24/7 text messaging support service for anyone who is struggling to cope.
Contact Shout FREE by
- Texting 'SHOUT' to 85258
- A trained volunteer is here to listen day or night and messages won't appear on your phone bill.
Help when we're closed